Deliveries, exchanges and returns
Payments are made in Euros via the STRIPE platform by credit card (MasterCard, American Express and Visa) or Paypal.
If you prefer to opt for payment by bank transfer, please contact Valérie Lachuer.
Shipments to the European Union are free.
To other destinations the cost of the shipment is calculated when ordering. If your country does not appear in the list of destinations, please contact Valérie Lachuer.
Jewelry that does not require sizing are shipped within 48 hours, unless otherwise indicated on the site (generally in August)
The shipment is made by registered mail with declared value (insurance) or DHL with insurance depending on the destination and the value of the jewel. You will receive an email with the tracking number of your package.
Exchanges and returns
You have 14 working days, from receipt, to exchange or return your jewelry.
In the event of an exchange, the shipment of the second jewel is free.
In the event of a return, you will be reimbursed within a maximum of 14 days after receipt of the returned item.
For more information please consult the GTC